This Privacy Policy explains how Swiftly Emmaculate ("we", "us", or "our"), a residential and commercial cleaning business based in Bellevue, WA, collects, uses, and protects information about you ("you" or "the customer") when you visit our website, request a quote, or use our services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you voluntarily provide to us, including when you fill out our quote request form, contact form, or careers application. This may include:
- Your name, email address, and phone number;
- Your service address and property details (e.g., square footage, number of rooms);
- The service category and scheduling preferences you request;
- Any message, notes, or documents (such as a CV/resume) you choose to send us.
We may also automatically collect limited technical information such as your browser type, device, and general usage of our website through standard web analytics.
2. How We Use Your Information
- To prepare and provide cleaning quotes and services you request;
- To schedule appointments and communicate with you about your booking;
- To respond to your enquiries and provide customer support;
- To review job applications submitted through our Careers page;
- To improve our website, services, and customer experience;
- To comply with legal and regulatory obligations.
3. Third-Party Services
We use trusted third-party tools to operate our business. For example, our quote request form may be hosted through Google Forms, and information you submit is processed in accordance with Google's privacy practices. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. How We Share Information
We only share your information where necessary to deliver our services — for example, with the cleaning team assigned to your job — or where required by law. Any team members with access to your information are expected to keep it confidential.
5. Data Retention
We retain your information only for as long as necessary to provide our services, maintain business records, and comply with legal obligations. When information is no longer required, we take reasonable steps to delete or anonymise it.
6. Security
We take reasonable administrative and technical measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing info@swiftlyemmaculate.com. We will respond to reasonable requests in accordance with applicable law.
8. Cookies
Our website may use cookies or similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site functionality.
9. Children's Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Swiftly Emmaculate
Mutio Robert, Director
Bellevue, WA 98004
Phone: (206) 639-9876
Email: info@swiftlyemmaculate.com
This Privacy Policy is provided as a general template for informational purposes and does not constitute legal advice. Please consult a qualified professional to ensure compliance with laws applicable to your business.